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INDEPENDENT SUPPORT GUIDE
Find the right help for your Microsoft product.
Clear, practical guidance for Windows, Microsoft 365, Surface devices, accessories, accounts, and common setup questions.
This website is an independent information resource and is not affiliated with or operated by Microsoft.
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What do you need help with?
01 Windows & settings
02 Microsoft 365 & Office
03 Surface & accessories
04 Account & sign-in
PRODUCT AREAS
Explore popular Microsoft products
Guidance for Word, Excel, PowerPoint, Outlook, OneDrive and subscriptions.
Get help →Learn about Surface laptops, tablets, accessories and device support.
Get help →Help with mice, keyboards, Bluetooth pairing and compatible accessories.
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SUPPORT PATH
Start with the basics.
Choose a topic below, then use Microsoft's official resources for account-specific assistance, service orders, warranty information and product support.
01
Identify your product
Know the product, model and Windows or Microsoft 365 version involved.
02
Try a guided fix
Review the relevant setup or troubleshooting information.
03
Use official support
For account, warranty, repair or service issues, continue to Microsoft's official support site.